The customer is always right
The rest of the phrase is “in matters of taste”
Of the several people who popularized the phrase in the early 1900s, one of them was Harry Selfridge, retail magnate who founded the London-based department store Selfridges.
The phrase he used was actually "The customer is always right, in matters of taste." With the idea being that a salesperson shouldn't judge the wants of the customer. Personal taste is subjective and if the customer wanted to buy the questionably styled hat, let them.
With the phrase being cut from its meaningful ending, I know I was borderline abused in my early retail sales roles.
It’s interesting to hear the phrase “Let them” come back. Popular author and podcaster Mel Robbins states it as,
When you "Let Them" do whatever it is that they want to do, it creates more control and emotional peace for you and a better relationship with the people in your life.
Do you know someone who has uttered this incomplete phrase? Share this post with them?
Did someone one share this with you and you would like to join the group?
Be well,
Farien